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Michael R
#1 Posted : Monday, June 30, 2014 10:34:28 AM(UTC)
Michael R

Rank: Newbie

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Joined: 5/14/2014(UTC)
Posts: 2

Cant seem to understand the reconciliation process. When a member pays another member it doesnt seem to calculate properly. If member A owes member B $1000 lets say. Then Member A pays $1000 to member B, then the balanced owed one another goes to 0. good.

But if member A owes Member B $1000, and Member A pays $1500 lets say, why does it show that Member A owes Member B $500??? At that point Member B would owe Member A $500 correct?

Thanks for your help.
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John D
#2 Posted : Monday, June 30, 2014 10:36:26 AM(UTC)
John D

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Hi Michael,

Let me do some testing on this and figure out what's going on there. I'll be back in touch soon.

Best,

John Davis
Michael R
#3 Posted : Monday, June 30, 2014 10:36:56 AM(UTC)
Michael R

Rank: Newbie

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Joined: 5/14/2014(UTC)
Posts: 2

Hi... Any update on figuring out the problem I'm having with the generate report feature not calculating properly?
Please let me know... thanks. The software works well except for that most important part... who owes who money. My partner doesn't trust the site anymore because it's showing he owes me $ when it's the other way around... :(
John D
#4 Posted : Monday, June 30, 2014 10:37:46 AM(UTC)
John D

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Hi Micheal - sorry about the delay - the development team has been working on another big project and hasn't had time to dig into this one - they have it now and I should have an answer in the next few days.

Best,

John Davis
John D
#5 Posted : Monday, June 30, 2014 10:38:59 AM(UTC)
John D

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Hi Michael - this should be fixed. Have a look and let me know if you see any other problems. And, once again, sorry for the delay.

Best,

John Davis

Edited by user Tuesday, June 14, 2016 1:23:24 PM(UTC)  | Reason: Not specified

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